Terms & Conditions

1. Who we are & what these terms cover

These Terms & Conditions ("Terms") are an agreement between Vee Platforms (Pty) Ltd ("Vee", "we", "us") and the company that registers for, or any person who accesses or uses, the Vee Platforms software and websites, including Vee Industrial (together, the "Service"). If you use the Service on behalf of a company, you confirm you are authorised to bind that company, and "you" means that company and its users (owners, managers, clerks, sub admins, executives, and any other logins it creates).

If you do not agree to these Terms, do not register, sign in, or use the Service.

2. What the Service is — and what it is not

The Service is software only: tools for capturing attendance, hours, job cards, machines, vehicles and related workforce records, and for producing summaries and exports from the data you enter.

• We are not your employer, labour broker, payroll bureau, accountant, tax practitioner or legal adviser.
• Nothing in the Service — including any hours totals, payroll figures, overtime or double-time calculations, exports or reports — constitutes financial, tax, labour-law or legal advice.
• Feature descriptions on our website are summaries, not promises that a feature fits your specific legal or operational needs.

3. Your responsibilities

• Verify before you act. All outputs are calculated from data captured by you and your staff. You must check hours, rates, deductions and totals before paying anyone or making any decision based on them. Vee is not responsible for underpayments, overpayments, disputes, penalties or losses that result from unverified or incorrectly captured data, or from any defect or miscalculation in the Service.
• Legal compliance is yours. You are solely responsible for complying with all laws that apply to your business, including the BCEA, LRA, PAYE, UIF, SDL, COIDA and any bargaining-council or sectoral rules. The Service does not guarantee compliance with any of them.
• Account security. Keep login credentials confidential. You are responsible for everything done under your company's logins, including the roles and page permissions you grant your staff. Tell us immediately if you suspect unauthorised access.
• Accurate registration. Information you provide when registering must be true and kept up to date. We may decline or revoke registration at our discretion.
• Keep your own records. Export and retain copies of any data you are required by law to keep (e.g. attendance and payroll records).

4. Workers' personal information (POPIA)

You capture personal information about your workers in the Service — names, ID numbers, employee codes, hours, and photographs taken at gate check-in. Under the Protection of Personal Information Act 4 of 2013 ("POPIA"):

• You are the "responsible party" for your workers' personal information. Vee processes it as your "operator", on your instructions, to provide the Service.
• You warrant that you have a lawful basis (and, where required, consent) to collect and process your workers' information in the Service — including check-in photographs — and that you have informed your workers of this processing.
• We take reasonable technical and organisational measures to secure the data (accounts are company-scoped; data is hosted with reputable third-party infrastructure providers), but no system is perfectly secure, and we host data with third parties whose services we do not control.
• We will not sell your data. We access company data only to operate, support and improve the Service, or where the law requires it.
• On written request after termination we will delete or return your company's data within a reasonable period, unless the law requires us to keep it.

5. Availability, faults & data

• The Service is provided "as is" and "as available", without any warranty of uninterrupted availability, error-free operation, or fitness for a particular purpose.
• We may update, change, suspend or discontinue any part of the Service at any time, including for maintenance.
• Offline features (such as offline check-in) queue data on your device and sync when a connection returns; we are not responsible for data lost on devices we do not control.
• We may make backups, but we do not guarantee recovery of any particular data. Keep your own exports (clause 3).

6. Acceptable use

You may not: use the Service unlawfully; attempt to access other companies' data; probe, bypass or test our security; reverse-engineer, copy or resell the Service; overload or disrupt it; or load content that is unlawful or infringes others' rights. We may suspend or terminate access that breaches these Terms, without notice where reasonably necessary.

7. Fees

Access is subject to the package and fees agreed at registration or subsequently. Fees are payable in advance unless agreed otherwise. We may suspend access for non-payment after reasonable notice. Fees are non-refundable except where the law requires a refund.

8. Intellectual property

The Service, its code, design and branding belong to Vee Platforms (Pty) Ltd. Your data remains yours; you grant us a licence to host and process it solely to provide the Service.

9. Limitation of liability

• To the maximum extent permitted by law, Vee, its owner, employees and suppliers are not liable for any indirect, incidental, special or consequential loss — including loss of profits, revenue, data, business, or claims by workers, unions, bargaining councils or authorities — arising from or related to the Service, even if advised of the possibility.
• Our total aggregate liability for all claims in any 12-month period is limited to the fees you actually paid us for the Service in the 3 months preceding the first claim (or R1,000 if you paid nothing).
• Nothing in these Terms excludes liability that cannot lawfully be excluded, and nothing limits your rights under the Consumer Protection Act where that Act applies to you.

10. Indemnity

You indemnify Vee against claims, losses and costs (including legal costs) brought by any third party — including your workers — arising from your use of the Service, your data, your breach of these Terms, or your breach of any law (including POPIA and labour legislation).

11. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach, non-payment, security risk, or where we discontinue the Service. Clauses that by their nature survive (3, 4, 8, 9, 10, 13) survive termination.

12. Changes to these Terms

We may amend these Terms from time to time. The version and effective date appear at the top of this page. Material changes will be flagged in the app, and continued use — or clicking accept where prompted — constitutes acceptance of the amended Terms.

13. General

These Terms are governed by the laws of the Republic of South Africa, and the courts of Johannesburg have jurisdiction. If any clause is unenforceable, the rest remain in force. These Terms are the whole agreement between us regarding the Service and supersede prior understandings. No failure to enforce a right is a waiver of it. You may not cede or assign your rights without our written consent.

14. Contact

Vee Platforms (Pty) Ltd · Johannesburg, South Africa
VeePlatform@protonmail.com · +27 77 398 5325